|
Consultation
Technique |
Purposes &
Advantages |
Disadvantages & Cautions |
Example of
Effective Use |
|
Advisory Committee |
Workable forum of people, representing larger population. Serves as source of, or sounding board for, new ideas, policies, services; possible source of support, volunteers, and advocates. |
Unwieldy if too large, not well chosen, managed, or supported. Costly if travel times and costs are high. Requires concise and explicit definition of role and commitment by staff. |
Excellent for testing waters on new initiatives. Can provide "intelligence" on issues and political factors, review of draft materials, and discussion of program. |
|
Public Meeting |
For information and consultation at the same event. Useful for appearing "in touch with" the public. |
Impersonal if too large; may frustrate those unable to be as involved as they would wish. Requires good information available to attendees in advance, and prepared response to public concerns and comments. |
Presenting draft plans or program proposals to, and receiving comment from, large groups. Should be supplemented by written information and audio-visual material. |
|
Public Hearing |
Formal, often legally mandated structure for receiving official comments on policy initiatives, draft plans, etc. Adds dignity to public input, and provides verbatim transcript of comments and testimony. |
Intimidating for some people, and discourages "give and take" with the public on issues requiring discussion and clarification. |
Appropriate when legally required or when preceded by information program so attention at hearing is concentrated on people’s opinions rather than on questions. |
|
Workshop |
Opportunity for face-to-face discussion and exchange of ideas, problems, and solutions. |
Best for smaller audiences. Requires thoughtful workshop design, facilitator(s), an informed group of participants, and a prepared response to public concerns and comments. |
Ideal for more active involvement in planning process, for discussing complex programs, plans, and policies. |
|
Questionnaire Surveys, Opinion Polls |
Relatively inexpensive mechanism for learning the views and perspectives of a wide range of people and organizations. |
Requires careful design and concern for respondents, as well as respondent profile. Summary of conclusions should be available to the public. |
Option for determining general interest in program initiatives, historic preservation values, and priorities. Should have closed- and open-ended questions. |
|
Advice from Other Agencies |
Through small meetings and discussion sessions, good for collecting insight and building leverage and support within administrative and political system. |
Requires commitment and mutual collaboration to be effective. |
Useful for developing an effective strategy for gaining agency support for programs and policies, especially those that require the cooperation of other agencies. |