Reservations

Visitors make reservations for Cumberland Island by contacting the Concession operated ferry reservation office. The reservation lines are open Monday-Friday from 10:00 a.m.- 4:00 p.m., and they can be reached by calling toll free 877-860-6787. The reservation office handles reservations for the ferry, camping, and the Lands and Legacies tour.

As this reservation office is operated by a concession, National Park Service staff can not access reservation information and does not have access to individual reservations or daily availability for camping, lands and legacies tours or daily ferry openings.

The reservation office also accepts reservation requests by fax. You can fill out the fax form which will be processed Monday-Friday, 10:00 a.m.-4:00 p.m. This form will only be processed by fax and can not be emailed. Email confirmations are not possible at this time.

If you have never made a trip to Cumberland Island before, please read our Frequently Asked Questions or call our visitor center, to talk to a ranger about the island, 912-882-4336 x. 254. Our friends at the St. Marys welcome center can help with questions about the greater St. Marys area, 866-868-2199 or www.stmaryswelcome.com. You can also find more about Southeast Georgia at exploregeorgia.org

Ferry check in is required 30 minutes prior to departure or the reservation will be canceled with no refund. Check in takes place upstairs in the Cumberland Island National Seashore Visitor Center.

The ferry boat schedule is as follows:

Spring/Summer/Fall (March 1st to November 30th)

The ferry departs St. Marys at 9:00 a.m. and 11:45 a.m., and departs from Cumberland Island at 10:15 a.m. and 4:45 p.m.

Spring/Summer (March 1 to September 30)

Wednesday through Saturday there is also a 2:45 p.m. departure from the island.

Winter (December 1st to February 28th)

The ferry departs St. Marys at 9:00 a.m. and 11:45 a.m., and departs from Cumberland Island at 10:15 a.m. and 4:45 p.m. Thursday-Monday.

Contact the Reservation Office

Cumberland Queen
P.O. Box 7230
St. Marys, GA 31558

Phone:
[phone]
[phone]

Fax:
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Reservation Fax Sheet

Reservations are strongly encouraged and can be made up to six months in advance. However, in the event that ferry reservations are unavailable, visitors are welcome to arrive at the mainland Visitor Center, check-in and be put on a stand-by list. Private charters are also available through the reservation office.

No pets or bicycles will be permitted on the ferry.

Ferry Cancellations and Refunds

Refunds for a paid reservation may be made up to 14 days prior to sailing. However, a cancellation fee of 16% per ticket will be made. Refunds are not made within 13 days of sailing. All sailings are subject to the vessel Captain's discretion, including mechanical problems with the vessel, severe weather and/or heavy seas. A full refund will be made when sailings are canceled by the Captain. Rain and cloudy conditions will not cancel sailings and no refunds will be made. All cancellations and refunds must be requested in writing by either mail or fax. There will be no transfer reservations.