Visitors make reservations for Cumberland Island by contacting the Concession operated ferry reservation office. The reservation lines are open Monday-Friday from 10:00 a.m.- 4:00 p.m., and they can be reached by calling toll free 877-860-6787. The reservation office handles reservations for the ferry, camping, and the Lands and Legacies tour.
As this reservation office is operated by a concession, National Park Service staff can not access reservation information and does not have access to individual reservations or daily availability for camping, lands and legacies tours or daily ferry openings.The reservation office also accepts reservation requests by fax. You can fill out the fax form which will be processed Monday-Friday, 10:00 a.m.-4:00 p.m. This form will only be processed by fax and can not be emailed. Email confirmations are not possible at this time.
If you have never made a trip to Cumberland Island before, please read our Frequently Asked Questions or call our visitor center, to talk to a ranger about the island, 912-882-4336 x. 254. Our friends at the St. Marys welcome center can help with questions about the greater St. Marys area, 866-868-2199 or www.stmaryswelcome.com. You can also find more about Southeast Georgia at exploregeorgia.org
P.O. Box 7230
St. Marys, GA 31558
Reservation Fax Sheet
Refunds for a paid reservation may be made up to 14 days prior to sailing. However, a cancellation fee of 16% per ticket will be made. Refunds are not made within 13 days of sailing. All sailings are subject to the vessel Captain's discretion, including mechanical problems with the vessel, severe weather and/or heavy seas. A full refund will be made when sailings are canceled by the Captain. Rain and cloudy conditions will not cancel sailings and no refunds will be made. All cancellations and refunds must be requested in writing by either mail or fax. There will be no transfer reservations.
Did You Know?
Cumberland Island’s human history spans nearly 4000 years and features time periods including early native peoples, the Colonial expansion, the Plantation Era, the Gilded Age and finally its designation as a National Seashore.