Steel Information Center
The Steel Center at park headquarters is open daily year round, except for Christmas day. From early April through early November, it is open 9 AM to 5 PM. From early November through early April, it is open from 10 AM to 4 PM. A park ranger is on duty to assist you with information, weather forecasts, backcountry camping permits, ski route advisories, and safety tips. A 20 minute film The Crater Lake Story describes the formation of Crater Lake through a story passed down by Native Americans of this area. It is shown throughout the day in the auditorium. For more information, the Steel Information Center may be contacted at (541) 594-2211 extension 402.

Books, maps, posters, postcards, and educational materials are available for purchase here from the Crater Lake Natural History Association. The Steel Center has public restrooms and is fully accessible. A post office is also located in this building.

Rim Village Visitor Center
This visitor center is located on the south rim of the caldera, approximately 200 yards west of the Crater Lake Lodge. It is open from early June through late September. General park information, backcountry camping permits, and educational sales items are available at this location.

Sinnott Memorial Overlook and Crater Lake Lodge
Both of these facilities have interpretive displays and exhibits which are open to the public in the summer.

Postal Services
The US Post Office in Steel Information Center is open in the summer Monday through Saturday from 9 AM to 12 PM and 1 PM to 3 PM. Its winter hours are Monday through Saturday from 10 AM to 2 PM.

Emergencies
To report medical, police, or fire emergencies in Crater Lake National Park, DIAL 911, 24 hours a day. First aid stations are located inside either of the park visitor centers.

Lost and Found
If you lose an item while visitng the park, contact a park ranger at either visitor center or call the park dispatch office at (541) 594-2211 extension 347. Items found may be returned to either visitor center.