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View Incident History

For Designated Support Representatives only, this option links to

http://www.paperthin.com/support/issuetracking/

for reviewing, editing, and responding to incident status and updates. Click an issue number to access and edit incident details and to reply to Support updates.

For each incident, Support maintains a record of communication and status changes. Replying to an incident closed due to inactivity reopens the incident.

 

Related Links


You can download PDF versions of the Content Contributor's, Administrator's, and Elements Reference documents from the support section of paperthin.com (requires login).


For technical support:

http://www.paperthin.com/support/