Evaluation & Pricing Training Videos

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History of National Park Concessions

A 16 minute film that describes the evolving role of concessioners in the National Park Service.
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Contract Management Overview

A discussion of the planning, acquisition, and management (PAM) model used to describe the concession contract life cycle with a focus on contract management responsibilities through the cycle.
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Rate Approval Program

An overview of the regulations, policies, and guidance of the Rate Administration Program including a discussion of the different approved rate methods and the responsibilities of the NPS and concessioner in the rate approval process.
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Direct Comparability Rate Method

A review of the direct comparability rate method and the 12 steps necessary to complete a full comparability review.
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Limited Review Rate Method

A discussion of the limited review comparability rate method, the criteria for using this method, and how it differs from a full comparability review.
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Merchandise Pricing and Utilities

A review of rate methods used for merchandise including: markup, markon, comparability, and competitive market declaration. Policy and guidance on utility charges and the method to calculate utility pass-throughs are also covered.
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Core Menu Rate Approval Method

A discussion of the core menu rate method, its advantages, and the process for developing a core menu.
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Other Rate Methods

A review of the following rate methods: contract Specified, competitive market declaration, financial analysis, and consumer price index.
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Concessioner Review Program

An overview of the regulations, policies, program components for the concessioner review. Program and the responsibilities of the NPS and concessioner for this evaluation program.
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Public Health

A review of the responsibilities of the U.S. Public Health Service and NPS in concession management including discussions on the systems approach, food preparation process, inherent hazards, and necessary interventions.
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Inspection Procedures

A presentation of the processes and procedures for conducting a periodic evaluation.
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Risk Management Program

A review of the components of the concessioners risk management program and associated NPS and concessioner responsibilities. The process for assessing a risk management plan and calculating that assessment into the annual overall rating is also discussed.
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Category III Simplified Contracts

A review of the elements of a Category III contract and the evaluation and reporting considerations for this type of contract.
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Annual Overall Rating

A presentation on the annual overall rating and how this rating is calculated.
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Environmental

An overview of concessioner environmental requirements and procedures for assessing the concessioner's performance in the evaluation process.
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