What We Do

The National Park Service Commercial Services Program is responsible for the oversight of commercial visitor services in the national parks authorized by concession contracts, commercial use authorizations (CUAs), and leases. A wide range of activities and services are provided through these instruments.

Jackson Lake Lodge lobby in Grand Tetons National Park
Commercial Services Planning

Learn how a goal-driven planning process determines what services are offered in parks.

Boat and canoe rental at marina
Contract Development

Find information on how contracts are developed and awarded.

Large boat on water with birds flying in the air
Operations Management

Operational management involves working with concessioners to provide a good experience for visitors.

Two cabins
Asset Management

The Concessions Management Improvement Act of 1998 defines the asset management responsibilities for concession facilities.

Wawona Hotel in Yosemite National Park
Financial Management

Financial management ensures both concessioners and parks benefit from their partnership in providing high quality services.

Buckstaff Bathhouse in Hot Springs National Park
Leasing

The National Park Service provides for leasing of historic as well as non-historic properties in park areas.

Man holding a fish
Commercial Use Authorizations

The National Park Service issues CUAs to manage a wide-range of commercial visitor services.

Last updated: January 24, 2022