GATEWAY NATIONAL RECREATION AREA
Dispatcher
Dates: 01/11/2013 - 01/22/2013

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Dispatcher, GS-2151-06 (promotion potential to GS-07) at Fort Wadsworth, Staten Island. More than one vacancy may be filled. Full time career position that is subject to furlough.

Operates two way multi channel emergency communications radio system and law enforcement computer databases. Secures sensitive confidential law enforcement information. Prioritizes multiple radio and telephone traffic to support law enforcement operations. Completes and interprets electronic criminal history searches. Uses and maintains various office equipment and computer software programs. Operates NCIC computer system and multi channel emergency radio communication system. Disseminates accurate information, rules and regulation both orally and in writing. Communicates effectively through all available methods. Use of phone professionally to solve problems, gain information and to interact with visitors, local emergency response agencies and park staff. Provides general information, explains policies and regulations in stressful situations, and diffuses volatile or aggressive behavior. Directs staff and visitors during emergency situations. Resolves customer service complaints. Performs collection operations; sells/issues passess/ permits, maintatins and secures accountable stock.

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Contact Information
Name: NPNH Servicing Human Resources Office
Phone Number: 718-354-4542
Email: Lauren_Nuszer@nps.gov